Notice at Collection

Summary of personal information PDFFRAME may collect and why.

Categories collected

If you contact us, PDFFRAME may collect or process identifiers such as email address, internet or network activity such as IP address and request logs, device/browser information, files you choose to process through server workflows, file names, and support message content.

Purposes

We use this information to provide document tools, process requested conversions, operate and protect the site, respond to support and privacy requests, debug issues, prevent abuse, and prepare for future account or paid features.

Server and service provider processing

Most tools run in the browser. Some high-quality conversion and PDF unlock workflows may use PDFFRAME server processing and Adobe PDF Services when enabled.

Retention

Browser-processed files remain on your device. Server-processed files are intended for temporary use and deletion after processing where supported. Support emails and operational records may be retained as needed to respond to requests, protect the service, and meet obligations.

Sale or sharing

We currently do not sell personal information and do not share personal information for cross-context behavioral advertising. See Do Not Sell or Share My Personal Information.

Contact

Privacy requests can be sent to 625940373@qq.com.